• DEI has evolved into DEIB - Diversity, Equity, Inclusion, and Belonging. At its core, the goal of building communities is to create a sense of belonging. Framed around health and wellbeing, online peer health communities are a great strategic fit for organizations.

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  • Effective content moderation is critical for successful peer support sites. Done right, it ensures that your site feels welcoming and enhances your brand.

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  • 45% of employees are caregivers which can impact their health and workplace performance. Offering peer support is an effective way to help ease their burden.

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  • This term describes members who don’t post content. However, it fails to recognize our differences as individuals and the value these members get from belonging to the community.

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  • Online peer support programs can increase the sense of community and provide opportunities to help others. As a result, peer support is an effective part of programs that address the current crisis in mental health.

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  • An alarming proportion of adults have at least one modifiable risk factor for chronic disease. Changing these behaviors is hard, but peer support helps.

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  • “Community” is a powerful and emotive word but why and how they're created can make them very different.

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  • There are often hidden costs to free services, including online communities. Be aware of what could be happening and how to protect yourself.

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