Yes! Our platform can be configured for single or multiple roles. In the case of multiple roles, members choose the main reason that brings them to the community – i.e. for their own health needs, as an informal caregiver, or as a family member. The community can also be focused on a chronic condition or overall mental and physical health. We built the platform with flexibility and use the Discovery phase to help you make informed choices.
What can members do in the community?admin2022-06-20T12:56:12+00:00
Members can join the different forum topic discussions, blog about their health journey, find credible resources, create their own private Close Circle, chat or message other members. We offer a feature-rich experience because we understand that not everyone likes to connect and share in the same way. Learn more about our platform and services.
How do you avoid venting or certain topics from being talked about?admin2022-06-20T12:56:47+00:00
Before launch, we work with you to understand what topics you’re concerned about and establish the appropriate boundaries. Then we use our automated tools and experienced team to proactively monitor and guide the conversations to keep them on track and in line with the community guidelines and policies.
How do you manage misinformation or inappropriate behavior?admin2022-06-18T23:04:29+00:00
We proactively monitor interactions using our automated moderation tools and experienced team to ensure members are respectful and adhere to the community guidelines, terms and policies. We also enable members to report inappropriate content and behavior.
How often will members use the community?admin2022-06-18T23:03:57+00:00
Many factors will impact how frequently members use the community when caring for themselves or their families. As described in our approach, a health journey isn’t linear or the same for everyone. You can’t predict what will trigger the need for peer support, but you can have the community ready and waiting for when the need arises. Often, just knowing this support is available through awareness and communication, you can offer a level of confidence and peace of mind.
What size of population is needed to have our own branded peer health community?admin2022-06-18T22:41:10+00:00
There’s no “magic number” as it really depends on your goals, the size of the audience you’re trying to reach to grow your community and the sustainable value of the peer support you want to offer. For example, a community focused on a rare health condition would have a smaller audience than one for overall health and wellbeing but both would have great potential value and benefits. Want to explore further? We can certainly provide some quick recommendations as part of an initial assessment so contact us.
What’s the pricing structure?admin2022-06-20T12:50:16+00:00