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For healthcare organizations

Improve patient engagement and wellbeing with online peer support

Are you looking to augment the effectiveness of your patient-centric delivery model for better health outcomes? Think community.

For Healthcare Organizations2022-06-22T16:07:42+00:00

Transform the community with your brand and overall wellbeing goals!
(Visuals from our Relate community)

Add unique value with our peer health community

Complement the visits and treatment patients and their families have with their healthcare professionals with the unique perspective and mutual support of others who have walked in the same shoes.

Your Benefits

Our online peer community can:

0%

of adults with a chronic physical condition also have a mental health condition.13

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reduction in overall behavioral health costs as a result of peer support.14

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of people go online first to research a specific health condition.15

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improvement in smoking cessation success rate when peer support is available.16

“Working with the Synergiq team, I was immediately impressed by their commitment to supporting patients, their expertise about peer support communities and community management, and their ethics.”

Jan Oldenburg, Patient Engagement Consultant

PATIENT AND FAMILY CAREGIVER BENEFITS

Make it easier for them to:

Feel encouraged to take an active role in managing their health with the benefit of ongoing mutual peer support.

Find information, ask questions and connect with others with similar health experiences and goals.

Better cope with stress and anxiety, manage chronic conditions and make progress toward sustainable lifestyle changes.

Find a safe, inclusive space where they can feel understood and less alone in between healthcare visits and treatment.

Know where to go for credible, practical health information to build confidence and self-efficacy.

Reduce feelings of loneliness and isolation for improved mental and emotional health.

Featured FAQs

What can members do in the community?2022-06-20T12:56:12+00:00

Members can join the different forum topic discussions, blog about their health journey, find credible resources, create their own private Close Circle, chat or message other members. We offer a feature-rich experience because we understand that not everyone likes to connect and share in the same way. Learn more about our platform and services.

How do you avoid venting or certain topics from being talked about?2022-06-20T12:56:47+00:00

Before launch, we work with you to understand what topics you’re concerned about and establish the appropriate boundaries. Then we use our automated tools and experienced team to proactively monitor and guide the conversations to keep them on track and in line with the community guidelines and policies.

How do you manage misinformation or inappropriate behavior?2022-06-18T23:04:29+00:00

We proactively monitor interactions using our automated moderation tools and experienced team to ensure members are respectful and adhere to the community guidelines, terms and policies. We also enable members to report inappropriate content and behavior.

What ways can we integrate the community with our current platform?2022-06-20T12:52:23+00:00

With your own branded community, your initial options include single sign-on and the use of our APIs to streamline the registration process and/or integrate the community into your own app. We’ll also assess other ways to integrate with your existing platform, such as cross-promotion activities. Click here for more about our Platform and Services.

We have our own health content. Can we use that in our community?2022-06-20T12:54:18+00:00

Yes! As part of the Discovery phase, we’ll look at the setup of your current content and determine how best to make it available to community members and whether you want to include the content from Healthwise.

Can we involve health professionals from our provider network?2022-06-20T12:45:53+00:00

Yes, and this can become a win-win situation! We’ll help you identify the ideal type of professionals who can bring additional value to the community and help with their onboarding and engagement.

Have more questions? See our Community FAQs or Contact Us.

Accelerate the impact of peer health support to individuals and families.

Partner With Us

We make it easy

The online peer community platform, team and experience – all in one package!

Configurable

Configurable and scalable based on your objectives and brand.

Feature-rich

Feature-rich experience accessible through the web and mobile app.

Personalized

Personalized communication and engagement framework.

Moderated

Supported and moderated by our team of community professionals.

Seamless

Options to integrate with your existing online platform.

Protected

HIPAA-compliant and personal data privacy protections.

It’s not just having the features. It’s the way you put them together that creates a great user experience!

Our Approach
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