Yes! Our platform can be configured for single or multiple roles. In the case of multiple roles, members choose the main reason that brings them to the community – i.e. for their own health needs, as an informal caregiver, or as a family member. The community can also be focused on a chronic condition or overall mental and physical health. We built the platform with flexibility and use the Discovery phase to help you make informed choices.
What ways can we integrate the community with our current platform?admin2023-10-16T15:46:41+00:00
With your own branded community, your initial options include single sign-on and the use of our APIs to streamline the registration process and/or integrate the community into your own app. We’ll also assess other ways to integrate with your existing platform, such as cross-promotion activities. Click here for more about our Platform and Services.
What can members do in the community?admin2022-06-20T12:56:12+00:00
Members can join the different forum topic discussions, blog about their health journey, find credible resources, create their own private Close Circle, chat or message other members. We offer a feature-rich experience because we understand that not everyone likes to connect and share in the same way. Learn more about our platform and services.
How do you avoid venting or certain topics from being talked about?admin2022-06-20T12:56:47+00:00
Before launch, we work with you to understand what topics you’re concerned about and establish the appropriate boundaries. Then we use our automated tools and experienced team to proactively monitor and guide the conversations to keep them on track and in line with the community guidelines and policies.
How do you manage misinformation or inappropriate behavior?admin2022-06-18T23:04:29+00:00
We proactively monitor interactions using our automated moderation tools and experienced team to ensure members are respectful and adhere to the community guidelines, terms and policies. We also enable members to report inappropriate content and behavior.
Can we build a community to support caregivers?admin2023-10-16T15:49:42+00:00
Yes! As part of the Discovery phase, we’ll look at the setup of your current content and determine how best to make it available to community members and whether you want to include the content from Healthwise.
Can we involve health professionals from our provider network?admin2022-06-20T12:45:53+00:00