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Featured Healthcare Organizations FAQs

8 items

  • Can we reach multiple target audiences?

    Yes! Our platform can be configured for single or multiple roles. In the case of multiple roles, members choose the main reason that brings them to the community – i.e. for their own health needs, as an informal caregiver, or as a family member. The community can also be focused on a chronic condition or […]

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  • What ways can we integrate the community with our current platform?

    With your own branded community, your initial options include single sign-on and the use of our APIs to streamline the registration process and/or integrate the community into your own app. We’ll also assess other ways to integrate with your existing platform, such as cross-promotion activities. Click here for more about our Platform and Services.

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  • What can members do in the community?

    Members can join the different forum topic discussions, blog about their health journey, find credible resources, create their own private Close Circle, chat or message other members. We offer a feature-rich experience because we understand that not everyone likes to connect and share in the same way. Learn more about our platform and services.

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  • How do you avoid venting or certain topics from being talked about?

    Before launch, we work with you to understand what topics you’re concerned about and establish the appropriate boundaries. Then we use our automated tools and experienced team to proactively monitor and guide the conversations to keep them on track and in line with the community guidelines and policies.

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  • How do you manage misinformation or inappropriate behavior?

    We proactively monitor interactions using our automated moderation tools and experienced team to ensure members are respectful and adhere to the community guidelines, terms and policies. We also enable members to report inappropriate content and behavior.

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  • Can we build a community to support caregivers?

    Yes! You can have a community just for caregivers. We have built the platform to cater to single or multiple roles depending on your audience and goals. Let’s talk!

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  • We have our own health content. Can we use that in our community?

    Yes! As part of the Discovery phase, we’ll look at the setup of your current content and determine how best to make it available to community members and whether you want to include the content from Healthwise.

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  • Can we involve health professionals from our provider network?

    Yes, and this can become a win-win situation! We’ll help you identify the ideal type of professionals who can bring additional value to the community and help with their onboarding and engagement.

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Create Solutions

  • For Digital Health Providers
  • For Brokers/Consultants
  • For Employers
  • For Associations
  • For Unions
  • For Healthcare Organizations
  • For Payers/Administrators
  • For Small/Mid-Sized Organizations
  • For More Ways to Benefit

Build Community

  • Our Approach
  • Our Platform and Services
  • Community FAQs

Partner with Us

  • Our Leadership Team
  • Our Experience
  • Contact Us

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