Members can join the different forum topic discussions, blog about their health journey, find credible resources, create their own private Close Circle, chat or message other members. We offer a feature-rich experience because we understand that not everyone likes to connect and share in the same way. Learn more about our platform and services.
The recommended topics will evolve from the Discovery phase as we learn more about your goals for the community and the interests of your target audience.
Before launch, we work with you to understand what topics you’re concerned about and establish the appropriate boundaries. Then we use our automated tools and experienced team to proactively monitor and guide the conversations to keep them on track and in line with the community guidelines and policies.
We proactively monitor interactions using our automated moderation tools and experienced team to ensure members are respectful and adhere to the community guidelines, terms and policies. We also enable members to report inappropriate content and behavior.
Many factors will impact how frequently members use the community when caring for themselves or their families. As described in our approach, a health journey isn’t linear or the same for everyone. You can’t predict what will trigger the need for peer support, but you can have the community ready and waiting for when the […]
We offer an outreach communication toolkit with templates that can be adapted and incorporated into the existing ways you communicate with your target audience. Need more help? We can offer you additional communication services – strategy, design, content and implementation.
As described in our approach, members interact with each other using display names. Doing so provides a better comfort level for sharing experiences, given the anonymity, but members always remain in control of how much information they share about themselves in the community.
We understand the importance of ensuring members feel comfortable, safe and a part of the community. We enable anonymity with the use of display names, and our platform is built with HIPAA-compliant and personal data privacy protections. We also have strict user terms and policies, proactive monitoring tools, and the ability for members to report […]