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Setup / Configuration FAQs

9 items

  • Can we reach multiple target audiences?

    Yes! Our platform can be configured for single or multiple roles. In the case of multiple roles, members choose the main reason that brings them to the community – i.e. for their own health needs, as an informal caregiver, or as a family member. The community can also be focused on a chronic condition or […]

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  • What ways can we integrate the community with our current platform?

    With your own branded community, your initial options include single sign-on and the use of our APIs to streamline the registration process and/or integrate the community into your own app. We’ll also assess other ways to integrate with your existing platform, such as cross-promotion activities. Click here for more about our Platform and Services.

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  • Can we build a community to support caregivers?

    Yes! You can have a community just for caregivers. We have built the platform to cater to single or multiple roles depending on your audience and goals. Let’s talk!

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  • Can we give access to the community through our portal or intranet?

    Yes, providing an access point to your community through an existing portal or intranet is possible. Our Discovery phase will cover how we do it and what the experience is like for the member. Check out how we build your community with you to learn more.

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  • What if we don’t have an existing platform or we want to keep it separate?

    No problem! The starting point for building your community is as a standalone installation. It’s your choice to explore the integration options available.

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  • Can my community focus on a single health condition?

    Yes, your community can be configured based on a single health condition. However, it’s essential to have a sizeable target audience to grow your community and understand how it will provide lasting value. Contact us to start the conversation!

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  • We have our own health content. Can we use that in our community?

    Yes! As part of the Discovery phase, we’ll look at the setup of your current content and determine how best to make it available to community members and whether you want to include the content from Healthwise.

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  • We have a mobile app already, can we integrate it with your community platform?

    Yes, you will be able to integrate the community into your own app using our API.

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  • Can we charge for access to just to the peer community?

    Yes, we have an optional payment feature to charge for individual membership plans.

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Building purpose-driven communities that create impact and lasting value.

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Create Solutions

  • For Digital Health Providers
  • For Brokers/Consultants
  • For Employers
  • For Associations
  • For Unions
  • For Healthcare Organizations
  • For Payers/Administrators
  • For Small/Mid-Sized Organizations
  • For More Ways to Benefit

Build Community

  • Our Approach
  • Our Platform and Services
  • Community FAQs

Partner with Us

  • Our Leadership Team
  • Our Experience
  • Contact Us

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